Patient Advocate Nurse Ensures You Have A Positive Experience At Your Next Visit
Joanne Flatt, LPN joins Louisville Family ENT as our Patient Advoate Nurse. Joanne has been providing patient care and advocacy for over twenty years and holds degrees in Emergency Medical Science and Technology as well as a multi-state nursing license. A former National Registry EMT-Paramedic and corporate EMR trainer for hospital emergency room physicians, Joanne brings to our patients a diverse medical and business management background. Her experience and knowledge is a tremendous asset in helping our patients with issues from insurance pre-authorization to pre-operative and post-operative questions and concerns.
Joanne's focus is ensuring positive patient experience through personal attention and follow-up. Joanne enjoys teaching others and is an excellent resource when patients need someone to talk with about their medications, treatments, or upcoming surgery and recovery. Joanne can provide the educational materials and information our patients need to make their health care decision conversations with our doctors comfortable and informative.
Away from her service at Louisville Family ENT, Joanne is a busy wife, mother, and grandmother. She and her family reside in Jeffersontown where she enjoys writing, caring for rescue animals, and making hats for various organizations, birthing center newborns, and cancer patients.
Joanne can be reached at 502-893-3342, ext 132